Silke Mufflemann of Frankfurt School of Finance and Management described the common differences between women-owned micro-, small and medium-sized enterprises (MSMEs) and those owned by men during a session at this month’s European Microfinance Week. On average, women owners are more cautious regarding business decisions and want more information before accepting a loan. In lower-income countries, women often have had less access to education and are less confident in their financial and business management skills. They also tend to have more limited social and business networks from which to draw information and other resources. For all these reasons, Ms Mufflemann argues, it is key that financial services providers (FSPs) connect women with non-financial support services.
Bettina Wittlinger, also from the Frankfurt School, discussed how to determine whether a FSP is “gender-smart.” Among the factors is