by Arin Atluri -

MICROFINANCE PAPER WRAP-UP: “Driving Financial Resilience Through Formal Savings Among the Low-Income Population,” by Laura Courbois et al, Published by World Savings and Retail Banking Institute

This paper explores the extent to which saving through the Scale2Save program allows customers to increase their financial resilience. Two NGOs, the Canada-based Mastercard Foundation and the Belgium-based World Savings and Retail Banking Institute, created

by Renata Samadova -

MICROFINANCE PAPER WRAP-UP: “Remote Coaching to Prevent Dormancy Among Low-income Savers,” by Scott Graham et al, Published by WSBI

This report addresses the phenomenon of “dormancy” in the savings accounts of new owners of financial accounts, whereby the newly established accounts go unused after initial deposits are complete. The authors describe the use of coaching – via phone calls and SMS messages – to increase

by Anuhya Tadepalli -

MICROFINANCE EVENT: WSBI World Congress of Savings and Retail Banks; November 15-16, 2018; New Delhi, India

The World Savings and Retail Banking Institute (WSBI) World Congress will focus on the role of retail banks in “making globalization inclusive for all.” Presentation titles include: (1) Digitisation as a Tool for Financial Inclusion and Customer Proximity; (2) Locally Focused Savings and Retail Banks in a Circular and